1. Introduction
LeadGraph OS ("we," "us," or "our") is an AI-powered performance marketing infrastructure platform operated by MassNexus. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform, websites, and services (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information in several ways:
- Account Information: Name, email, company name, job title, and billing information when you register.
- Campaign & Performance Data: Click-level tracking data, lead records, call recordings, conversion events, and attribution signals generated through your use of ClickGraph, LeadGraph, DialGraph, and RouteGraph.
- Usage Data: Log files, IP addresses, browser type, pages visited, time spent, and diagnostic data collected automatically.
- Communications: Records of correspondence including support requests and demo inquiries.
- Payment Information: Billing details processed through our secure payment processor. We do not store full card numbers.
3. How We Use Your Information
- Provide, operate, and maintain our Services
- Process transactions and send related confirmations and invoices
- Send administrative updates and security alerts
- Respond to support inquiries
- Analyze usage trends to improve the platform
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal obligations
4. Data Ownership
A core principle of LeadGraph OS is that you own your data. Campaign data, click-level attribution data, call recordings, lead records, and conversion data generated through your use of the platform belong to you. We process this data on your behalf as a data processor, not a data controller.
We do not sell, rent, or share your campaign data with third parties for their marketing purposes.
5. Data Sharing
- Service Providers: Trusted vendors assisting in platform operation under strict confidentiality agreements.
- Legal Requirements: When required by law or valid legal process.
- Business Transfers: In connection with a merger or acquisition, with notice provided.
- With Your Consent: For any other purpose with your explicit consent.
6. Data Security
We implement industry-standard security measures including TLS encryption in transit, encryption at rest, access controls, and regular security audits.
7. Your Rights
You may have rights including access, correction, deletion, portability, and objection. Contact privacy@leadgraphos.com to exercise any right.
8. Contact
Questions about this Privacy Policy: privacy@leadgraphos.com